PCI\VEN_1002&DEV_743F
Radeon RX 6400/6500 XT/6500M driver
PCI\VEN_1002&DEV_743F is the Advanced Micro Devices, Inc. [AMD/ATI] Navi 24, a graphics device. Without it Windows uses the Microsoft Basic Display Adapter: low resolution, no brightness control and no gaming performance. Get it from Windows Update or your PC maker first; the chip maker's own package is on amd.com.
Device details
| Hardware ID | PCI\VEN_1002&DEV_743F |
|---|---|
| Device name | Navi 24 [Radeon RX 6400/6500 XT/6500M] |
| Maker | Advanced Micro Devices, Inc. [AMD/ATI] (PCI vendor ID 1002) |
| Device type | Graphics |
| Driver guide | Get the AMD Radeon driver |
| Latest official package | AMD Software: Adrenalin Edition (recommended) 26.10.1, October 20, 2026 |
| Known OEM variants | 1 |
PCs and boards that use this chip
Each line is a subsystem ID: the full hardware ID ends in SUBSYS_ plus these eight characters when the Radeon RX 6400/6500 XT/6500M is built into that maker's product.
| Full hardware ID ending | Maker | Product |
|---|---|---|
SUBSYS_E4571DA2 | Sapphire Technology Limited | PULSE AMD Radeon RX 6500 XT |
If your SUBSYS matches a laptop or board maker in this list, that maker's support page has the version tested for your model.
How to install the driver for Radeon RX 6400/6500 XT/6500M
- Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with
PCI\VEN_1002&DEV_743F. - Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. A graphics driver is often offered here, though it may be older than the maker's.
- Check your PC maker. Enter your model or serial number on its support site and look under Graphics, Video or Display.
- Use the chip maker's package. AMD Software: Adrenalin Edition (recommended) on amd.com. Our get the amd radeon driver guide explains which package fits.
- Restart and check. Check that the display runs at its full resolution and refresh rate.
Other Advanced Micro Devices graphics IDs
Device names: The PCI ID Repository, public data. We never host driver files: downloads come from the maker.