PCI\VEN_1002&DEV_6604

Radeon R7 M265/M365X/M465 driver

PCI\VEN_1002&DEV_6604 is the Advanced Micro Devices, Inc. [AMD/ATI] Opal XT, a graphics device. Without it Windows uses the Microsoft Basic Display Adapter: low resolution, no brightness control and no gaming performance. Get it from Windows Update or your PC maker first; the chip maker's own package is on amd.com.

Device details

Hardware IDPCI\VEN_1002&DEV_6604
Device nameOpal XT [Radeon R7 M265/M365X/M465]
MakerAdvanced Micro Devices, Inc. [AMD/ATI] (PCI vendor ID 1002)
Device typeGraphics
Driver guideGet the AMD Radeon driver
Latest official packageAMD Software: Adrenalin Edition (recommended) 26.10.1, October 20, 2026
Known OEM variants5

PCs and boards that use this chip

Each line is a subsystem ID: the full hardware ID ends in SUBSYS_ plus these eight characters when the Radeon R7 M265/M365X/M465 is built into that maker's product.

Full hardware ID endingMakerProduct
SUBSYS_07761025Acer Incorporated [ALI]Aspire V5 Radeon R7 M265
SUBSYS_8006103CHewlett-Packard CompanyFirePro M4170
SUBSYS_814F103CHewlett-Packard CompanyLitho XT [Radeon R7 M365X]
SUBSYS_82AA103CHewlett-Packard CompanyLitho XT [Radeon R7 M465]
SUBSYS_364317AALenovoRadeon R7 A360

If your SUBSYS matches a laptop or board maker in this list, that maker's support page has the version tested for your model.

How to install the driver for Radeon R7 M265/M365X/M465

  1. Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with PCI\VEN_1002&DEV_6604.
  2. Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. A graphics driver is often offered here, though it may be older than the maker's.
  3. Check your PC maker. Enter your model or serial number on its support site and look under Graphics, Video or Display.
  4. Use the chip maker's package. AMD Software: Adrenalin Edition (recommended) on amd.com. Our get the amd radeon driver guide explains which package fits.
  5. Restart and check. Check that the display runs at its full resolution and refresh rate.

Other Advanced Micro Devices graphics IDs

Device names: The PCI ID Repository, public data. We never host driver files: downloads come from the maker.