USB\VID_0489&PID_E02C

Atheros AR5BBU12 Bluetooth Device driver

USB\VID_0489&PID_E02C is the Foxconn / Hon Hai Atheros AR5BBU12 Bluetooth Device, a Bluetooth device. Without it the Bluetooth switch disappears from Settings or devices will not pair. Get it from Windows Update or your PC maker first; the chip maker's own package is on support.microsoft.com.

Device details

Hardware IDUSB\VID_0489&PID_E02C
Device nameAtheros AR5BBU12 Bluetooth Device
MakerFoxconn / Hon Hai (USB vendor ID 0489)
Device typeBluetooth
Driver guideFix Bluetooth not working

How to install the driver for Atheros AR5BBU12 Bluetooth Device

  1. Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with USB\VID_0489&PID_E02C.
  2. Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. Bluetooth drivers often arrive here as optional updates.
  3. Check your PC maker. Enter your model or serial number on its support site and look under Bluetooth or Networking.
  4. Use the chip maker's package. Microsoft: fix Bluetooth problems in Windows on support.microsoft.com. Our fix bluetooth not working guide explains which package fits.
  5. Restart and check. Open Settings, Bluetooth & devices and add a device.

Other Foxconn / Hon Hai bluetooth IDs

Device names: The Linux USB ID list, public data. We never host driver files: downloads come from the maker.