PCI\VEN_8086&DEV_9C31

8 Series USB xHCI HC driver

PCI\VEN_8086&DEV_9C31 is the Intel Corporation 8 Series USB xHCI HC, an USB controller device. Without the right controller driver, ports may stop working or devices may show as not recognized. Get it from Windows Update or your PC maker first; the chip maker's own package is on intel.com.

Download from intel.comFull guide: Fix USB Controller driver

Device details

Hardware IDPCI\VEN_8086&DEV_9C31
Device name8 Series USB xHCI HC
MakerIntel Corporation (PCI vendor ID 8086)
Device typeUSB controller
Driver guideFix USB Controller driver
Known OEM variants2

PCs and boards that use this chip

Each line is a subsystem ID: the full hardware ID ends in SUBSYS_ plus these eight characters when the 8 Series USB xHCI HC is built into that maker's product.

Full hardware ID endingMakerProduct
SUBSYS_221417AALenovoThinkPad X240
SUBSYS_72708086Intel CorporationApple MacBookAir6,2 / MacBookPro11,1

If your SUBSYS matches a laptop or board maker in this list, that maker's support page has the version tested for your model.

How to install the driver for 8 Series USB xHCI HC

  1. Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with PCI\VEN_8086&DEV_9C31.
  2. Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. Windows includes drivers for most USB controllers; updates may appear here.
  3. Check your PC maker. Enter your model or serial number on its support site and look under Chipset or USB.
  4. Use the chip maker's package. Intel Chipset INF Utility on intel.com. Our fix usb controller driver guide explains which package fits.
  5. Restart and check. Plug a USB device into each port and check that it is recognized.

Other Intel usb controller IDs

Device names: The PCI ID Repository, public data. We never host driver files: downloads come from the maker.