PCI\VEN_14E4&DEV_5F71

BRCM4387 Bluetooth Controller driver

PCI\VEN_14E4&DEV_5F71 is the Broadcom Inc. and subsidiaries BRCM4387 Bluetooth Controller, a Bluetooth device. Without it the Bluetooth switch disappears from Settings or devices will not pair. Get it from Windows Update or your PC maker first; the chip maker's own package is on support.microsoft.com.

Download from support.microsoft.comFull guide: Fix Bluetooth not working

Device details

Hardware IDPCI\VEN_14E4&DEV_5F71
Device nameBRCM4387 Bluetooth Controller
MakerBroadcom Inc. and subsidiaries (PCI vendor ID 14E4)
Device typeBluetooth
Driver guideFix Bluetooth not working

How to install the driver for BRCM4387 Bluetooth Controller

  1. Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with PCI\VEN_14E4&DEV_5F71.
  2. Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. Bluetooth drivers often arrive here as optional updates.
  3. Check your PC maker. Enter your model or serial number on its support site and look under Bluetooth or Networking.
  4. Use the chip maker's package. Microsoft: fix Bluetooth problems in Windows on support.microsoft.com. Our fix bluetooth not working guide explains which package fits.
  5. Restart and check. Open Settings, Bluetooth & devices and add a device.

Other Broadcom bluetooth IDs

Device names: The PCI ID Repository, public data. We never host driver files: downloads come from the maker.