PCI\VEN_1002&DEV_4396
SB7x0/SB8x0/SB9x0 USB EHCI Controller driver
PCI\VEN_1002&DEV_4396 is the Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller, an USB controller device. Without the right controller driver, ports may stop working or devices may show as not recognized. Get it from Windows Update or your PC maker first; the chip maker's own package is on intel.com.
Device details
| Hardware ID | PCI\VEN_1002&DEV_4396 |
|---|---|
| Device name | SB7x0/SB8x0/SB9x0 USB EHCI Controller |
| Maker | Advanced Micro Devices, Inc. [AMD/ATI] (PCI vendor ID 1002) |
| Device type | USB controller |
| Driver guide | Fix USB Controller driver |
| Known OEM variants | 10 |
PCs and boards that use this chip
Each line is a subsystem ID: the full hardware ID ends in SUBSYS_ plus these eight characters when the SB7x0/SB8x0/SB9x0 USB EHCI Controller is built into that maker's product.
| Full hardware ID ending | Maker | Product |
|---|---|---|
SUBSYS_21201019 | Elitegroup Computer Systems | A785GM-M |
SUBSYS_1609103C | Hewlett-Packard Company | ProLiant MicroServer N36L |
SUBSYS_1611103C | Hewlett-Packard Company | Pavilion DM1Z-3000 |
SUBSYS_82EF1043 | ASUSTeK Computer Inc. | M3A78-EH Motherboard |
SUBSYS_84431043 | ASUSTeK Computer Inc. | M5A88-V EVO |
SUBSYS_0E13105B | Foxconn International, Inc. | N15235/A74MX mainboard / AMD SB700 |
SUBSYS_50041458 | Gigabyte Technology Co., Ltd | GA-78/880-series motherboard |
SUBSYS_75961462 | Micro-Star International Co., Ltd. [MSI] | 760GM-E51(MS-7596) Motherboard |
SUBSYS_A81115D9 | Super Micro Computer Inc | H8DGU |
SUBSYS_1001174B | PC Partner Limited / Sapphire Technology | PURE Fusion Mini |
If your SUBSYS matches a laptop or board maker in this list, that maker's support page has the version tested for your model.
How to install the driver for SB7x0/SB8x0/SB9x0 USB EHCI Controller
- Confirm the ID. In Device Manager, right-click the device, open Properties, then Details, and pick Hardware Ids. The first line should start with
PCI\VEN_1002&DEV_4396. - Try Windows Update. Settings, Windows Update, Advanced options, Optional updates. Windows includes drivers for most USB controllers; updates may appear here.
- Check your PC maker. Enter your model or serial number on its support site and look under Chipset or USB.
- Use the chip maker's package. Intel Chipset INF Utility on intel.com. Our fix usb controller driver guide explains which package fits.
- Restart and check. Plug a USB device into each port and check that it is recognized.
Other Advanced Micro Devices usb controller IDs
Device names: The PCI ID Repository, public data. We never host driver files: downloads come from the maker.